Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

69% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (204) , Project Manager (149) , Senior Manager (119) , Manager (96) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 712 reviews)); "Great culture and values!" ((in 433 reviews)); "work life balance is good" ((in 422 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 342 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 286 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 203 reviews)); "Low salary and difficult to get promotion" ((in 102 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 47 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 46 reviews)); "Low compensation" ((in 25 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

69% would recommend to a friend

(5,171 total reviews)

Michael Shepherd

65% approve of CEO

47% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,171 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

4.0

Oct 6, 2012

Brand Marketing at it's Best!

Senior associate

Recommend

CEO approval

Business Outlook

Pros

Company-wide, the branded experience is preached through and through. Best marketers. Best brand marketers. User-centered design is preached through and through. Despite being a financial focused company, Discover has access to some of the best innovation UX design-wise.

Cons

Little to no focus on external multicultural efforts, or internal diversity programs. Some departments overwork their people, while others allow (and encourage) incompetence to stay and flourish. The priority on marketing leaves little room for back-end innovation, and marketers seem to make the "tech calls" when they are not qualified to do so. Can be clique'y.

5.0

Oct 3, 2012

best experience ever within a call center not just an ordinary job but you can actually find yourself move up within

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

best benefit ever to have everything to be was well expected

Cons

nothing really i love the environment the people i work with and most of all my career

3.0

Oct 2, 2012

Upper management was unwilling to make key decissions to improve operations during merger with Discover Bank

Mortgage consultant

Recommend

CEO approval

Business Outlook

Pros

Team manager was a pleasure to work with as was other team members

Cons

Had to obtain individual licenses for each state to originate loans as this was/is a direct lender and not a bank...too much time devoted to licensing took away time to originate loans and make money.

Viewing 5065 - 5067 of 5,171 Reviews

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