Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 727 reviews)); "Culture was great and very friendly" ((in 438 reviews)); "Good work/life balance depending on team" ((in 418 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 343 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 276 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 204 reviews)); "Low salary and difficult to get promotion" ((in 96 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 62 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 46 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 44 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,178 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Jul 17, 2011

Lost

Information technology

Recommend

CEO approval

Business Outlook

Pros

Good Work Life Balance and good location.

Cons

Crummy pay, crummy management, incompetent hiring practices and HR dept.

4.0

Jul 4, 2011

It was a good starting job for a sales/customer service future

Customer service representative/marketing representative

Recommend

CEO approval

Business Outlook

Pros

Training classes were great. Learned a lot about sales/custoemr service. Having Discover Card on my resume looks great..employers like that. Great company events/time off the phone with food and fun. I am greatful Discover Card taught me so much...I even earned Rio Salado college credits with their courses.

Cons

Dialer...constant calls both inbound/outbound. You are eiher really good on the phone or you are really bad. There is not a happy medium with this job. It is not easy but sales jobs in the credit card business are not usually easy.

3.0

May 29, 2011

Stable job, repetitive work task.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Potential to move up, stable wages and great benefit

Cons

stressful job task and unstable work schedule

Viewing 5056 - 5058 of 5,178 Reviews

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