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      Discover

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      Discover reviews

      4.0

      69% would recommend to a friend

      (5,171 total reviews)
      avatar

      Michael Shepherd

      65% approve of CEO

      47% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.8

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Senior management

      Discover has an employee rating of 4.0 out of 5 stars, based on 5,171 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      4.0
      Feb 19, 2013

      Great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of opportunity to advance

      Cons

      Like to promote from within so harder for new people to advance

      3.0
      Feb 3, 2013

      More Customer Selling Than Customer Service

      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      modern office in scenic surroundings, onsite cafeteria, fitness center, professional training and mentoring

      Cons

      Overemphasis on sales when customers call about a question or problem with their account. Management requires us to sell something on every call, even if it's just the idea of using a credit card more often. In our training, we are told to ask the customer personal questions nobody should ask a stranger just to make a sale.

      5.0
      Jan 19, 2013

      Great place to work with growth opportunities

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture, facility, growth opportunities and management

      Cons

      The call center has high call volume

      Viewing 5038 - 5040 of 5,171 Reviews
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      Glassdoor has 5,581 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.