Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 714 reviews)); "Great culture and values!" ((in 426 reviews)); "Good work/life balance depending on team" ((in 413 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 327 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 271 reviews))

What are the cons of working at Discover according to real employee reviews?

"Low salary and difficult to get promotion" ((in 100 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 63 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 47 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 43 reviews)); "No bonuses and no merit increase over 3%." ((in 25 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,179 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Jan 26, 2012

Great medical/dental benefits and good incentive if you earn it but questionable leadership with management staff.

Senior account collections specialist

Recommend

CEO approval

Business Outlook

Pros

Medical and dental benefits at reasonable cost that begin immediately

Cons

Lack of communication amongst the collection department managers and employees. Customer service area is much better managed. Call monitorings requirements are not consistent. Unclear expectations made it difficult to work here.

4.0

Jan 20, 2012

I think it was a great place to work.

Collector

Recommend

CEO approval

Business Outlook

Pros

Everyone should work here before getting a credit card.

Cons

The job gets boring and monotonous

2.0

Jan 19, 2012

"It could be worse."

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent 25 days personal leave days ( including vacation, sick days, etc)

Cons

Sub-par compensation. In some teams, working from home is strictly forbidden. Some people in senior management are incompetent and driving worker bees crazy.

Viewing 5035 - 5037 of 5,179 Reviews

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