Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 722 reviews)); "Great culture and values!" ((in 428 reviews)); "Work life balance is good" ((in 415 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 351 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 281 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 205 reviews)); "Low salary and difficult to get promotion" ((in 100 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 44 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 42 reviews)); "Compensation is not competitive" ((in 26 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,181 total reviews)

Michael Shepherd

64% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Sep 24, 2013

Home Loan Division

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Truthfully the only good thing about working for a company like Discover is their name, and you would think they are not going to be going out of business anytime soon. Question is, once they are done with you will you still have a job? Also, their benefits are good.

Cons

Well, I am sure you have all heard the phrase "you are treated like a number, and not a person". Well, this holds very true with this company, and unless you are at the top of the food chain good luck getting anyone in upper management to notice or for that matter even care about you.

3.0

Sep 24, 2013

encouraging

Account manager

Recommend

CEO approval

Business Outlook

Pros

great benefits and bonuses ok pay

Cons

to much time on the phones 100+ calls an don't always stick to word

4.0

Sep 17, 2013

Good Company to Start Your Career

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

The company has very good values, and does strive to stick to those values on every call. The compensation is very good/competitive, with lots of opportunity for incentive. The company offers 401k, life insurance, vision, dental, health, short and long term disability, etc. Everyone that works there is upbeat, and friendly. Co-workers on the same team do become a family and enjoy having team parties for achievements and potlucks. Lots of prizes are awarded for everyone who works on Saturday or Sunday, there's also shift differential pay- you get paid more for working nights and Sundays. Great job if you enjoy the work. The company also offers 160 of vacation at the beginning of each year.

Cons

Personally, I don't enjoy the type of work (call center). There is opportunity for growth within the company, but there is a LOT of competition, and getting to a position in management is difficult. If you do not enjoy a fast-paced, call center work environment and need a break in the activities you preform, this would not be a job for you.

Viewing 4882 - 4884 of 5,181 Reviews

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