Discover reviews

4.0

68% would recommend to a friend

(5,174 total reviews)
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Michael Shepherd

65% approve of CEO

46% positive business outlook

Discover has an employee rating of 4.0 out of 5 stars, based on 5,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Jul 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Big company with room for horizontal or vertical (if you know the right people), nice facility, and multiple locations throughout the US. The company invest in employees' education and training. Processes are well defined.

Cons

I worked for more than 13 years at Discover. It was a great place to work. I made many lifetime friends and worked for many great people who moved on to many great positions outside of Discover. When I started, managers are experienced and true leaders that could bring out the best in you and motivate team collaboration. I worked for all great leaders (Sr. Managers, Directors, and VPs) in many divisions and would do anything for them. During the last 5 years, Discover changed direction and promoted young managers who are technically skilled, but not leaders. These people surround themselves with only a few members from the team, they promote people that they like, and not based on performance. In many groups, only a few people actually do the work and the rest just create beautiful presentations and steal other's work and these people get promoted because manager got their back. As a result, the work load just gets heavier and the company continue to hire more people. I don't see leaders, just a lot of chiefs who are really good at talking and not listening.

1.0
Jul 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits i guess and being able to work from home.

Cons

Everything from the top down as other reviews have posted about management and team leads. From the time i started with Discover to search for a better career path i quickly realized the mistake i had made by joining this company. The training i had was beyond confusing and their was a lot of miscommunication from the trainers and team leads who barely know the answer themselves. A lot of the time the TL’s are never working. They are always taking care of personal things on company time. “I hve to leave early today” like every day never there to support or grow or coach you like they claim they are there to be. They claim you can move up quickly at the company as a lot of people love sharing their story on how they made it. However its not as easy or as quick as they make it seem. Coming into this role over qualified i thought they would quickly notice my potential and ambitions but it goes unnoticed especially when I’m there answering questions and helping colleagues get the right answer. When excuses from management are, “sorry I’ve been busy today”. “Busy” should not be a word in your vocabulary as a people leader

4.0
Jan 6, 2022
Recommend
CEO approval
Business Outlook

Pros

They handled COVID really well. We were sent home with the equipment that we needed in addition to some money for a desk/chair if we needed one. They also helped pay for home internet so we could do our job. I loved all of my Team Leads and Coaches while I was there.

Cons

The pay is the reason that I left. It is pretty good and a lot better than some other companies in the area (financial and call center) but it isn't a livable wage with a family. I had to work two jobs and when I got offered a better job with a livable wage I left.

Viewing 46 - 48 of 5,174 Reviews

Glassdoor has 5,584 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.