Is Dexcom a good company to work for as a Tech Agent?

Tech Agent professionals working at Dexcom have rated their employer with 3.2 out of 5 stars in 17 Glassdoor reviews. This is a lower than average score with the overall rating of Dexcom employees being 3.6 out of 5 stars. Search open Tech Agent Jobs at Dexcom now and start preparing for your job interview by browsing frequently asked Tech Agent interview questions at Dexcom .

Does Dexcom pay Tech Agent employees well?

Tech Agent professionals rate their compensation and benefits at Dexcom with 1.4 out of 5 stars based on 17 anonymously submitted employee reviews. This is 88% worse than the company average rating for salary and benefits. Find out more about Tech Agent salaries at Dexcom.

How happy are Tech Agent professionals working at Dexcom?

10% of Tech Agent employees at Dexcom would recommend their employer to a friend. This rating has decreased by 85% in the past 12 months. Tech Agent professionals have also rated Dexcom with a 1.4 rating for work-life-balance, 1.5 rating for diversity and inclusion, 1.4 rating for culture and values and 1.3 rating for career opportunities.

What are the top reviewed jobs at Dexcom?

Inside Sales Representative (59) , Technical Support Representative (39) , Manufacturing Associate (31) , Engineer (23) , Manager (21) , Technical Support (20) , Customer Service Representative (18) , Software Engineer (18) , Supervisor (15) , Director (14) , Territory Business Manager (14) , Intern (13) , Manufacturing Supervisor (11) , Customer Advocacy Specialist (10) , Manufacturing Associate II (10)

What are the pros of working at Dexcom according to real employee reviews?

"Benefits are good and enjoyable" ((in 120 reviews)); "Great people and always busy." ((in 117 reviews)); "Pay is good and acceptable" ((in 77 reviews)); "Great team and team lead I had before I resigned" ((in 51 reviews)); "Good Work life balance if you looking for calm job" ((in 37 reviews))

What are the cons of working at Dexcom according to real employee reviews?

"Stock falling over half from over promising.......(Becasue of Poor leadership inside sales)." ((in 39 reviews)); "Many of the managers have minimal experience and either none, or very little college completed." ((in 27 reviews)); "salary in San Diego is low" ((in 26 reviews)); "NO GROWTH (favoritism and nepotism)" ((in 26 reviews)); "Clueless upper management." ((in 24 reviews))

Dexcom Tech Agent reviews

Item: Dexcom
Rating: 2
Author: Current employee - Tech Support

3.2

10% would recommend to a friend

(17 total reviews)

Kevin Sayer

10% approve of CEO

10% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Tech Agent employees have rated Dexcom with 3.2 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Tech Agent professionals have a good working experience there. Dexcom is rated in line with the average (within 1 standard deviation) by Tech Agent professionals compared to other employers within the Manufactura industry (3.5 stars).

Reviews by job title

17 reviews

5.0

Nov 3, 2017

Super Dynamic

Tech support

Recommend

CEO approval

Business Outlook

Pros

Very dynamic, fast changing, constantly improving, great people with an amazing goal!

Cons

Hard to pin point any cons, providing the environment has changed/improved so much since I started.

2.0

Nov 3, 2017

A lot of innovation not a lot of forward thinking

Tech support

Recommend

CEO approval

Business Outlook

Pros

Amazing tech and you get the opportunity to help people who really need the help

Cons

I can only speak for technical support which is where i work, but there is no desire to make things better, the idea is keep doing it and don't worry about it. All the work in this department is done by 20% of the staff the rest avoid work and are praised for it. If you are looking for a pat on the back it isn't coming unless you are friends with your supervisor or members of leadership. Nepotism on high at Dexcom in general. Also, culture at least in tech support is abysmal. There is a reason call outs are so high.

Viewing 16 - 17 of 17 Reviews

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Dexcom Tech Agent reviews

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Super Dynamic

A lot of innovation not a lot of forward thinking

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