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      Dexcom

      Engaged Employer

      Dexcom reviews

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      3.5

      59% would recommend to a friend

      (1,462 total reviews)
      avatar

      Kevin Sayer

      78% approve of CEO

      60% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.4

      Culture & values

      3.3

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      Dexcom has an employee rating of 3.5 out of 5 stars, based on 1,462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dexcom employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Nov 7, 2018

      Customer Service Representative

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -My Supervisor was very understanding and supportive of her team -My coworkers and peers were outstanding - they helped whenever you had a question and was very welcoming -The leads were outstanding as well and were easy to come to for help

      Cons

      -The stress level you can get from the amount of people in the Queue and the customers become too high -There are a lot of things that need to be improved in terms of the business model -As a CSR, you cannot solve everything on your own. It requires a lot of communication with other reps on different teams

      avatar
      Dexcom Response
      7y
      Thank you very much for your balanced perspective on working at Dexcom. I will share your constructive feedback with the team.
      2.0
      May 1, 2018

      Patient Sales Specialist

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product is life saving and you really feel like you are making a difference in the lives of patients. The field team is awesome and will give you so much support, buy team lunches, send thank you's. It's a fairly laid back office where you can be on your phone and take breaks when you want.

      Cons

      Inside sales management is absolutely horrific, supervisors are incompentent and complacent. They will not help their teams or help guide change when needed. Many of these supervisors need to be fired or moved to a different position. A big red flag with the company is that that are outsourcing jobs to Mexico and India to save money, but whilst doing this, they are losing a strong customer base- who wants to talk about their child's diabetes with a rep in India? Also the goals have sky rocketed and are unachievable. Sales operations did this to save money and have also made commission pay out based off of curve which is why so many people have left.

      Viewing 1420 - 1422 of 1,462 Reviews
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      ReviewsDexcom reviews

      Glassdoor has 1,663 Dexcom reviews submitted anonymously by Dexcom employees. Read employee reviews and ratings on Glassdoor to decide if Dexcom is right for you.