Dexcom reviews

3.5

59% would recommend to a friend

(1,462 total reviews)
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Kevin Sayer

78% approve of CEO

60% positive business outlook

Dexcom has an employee rating of 3.5 out of 5 stars, based on 1,462 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

1K reviews
1.0
Apr 4, 2016

Quality Assurance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Their mission for diabetes management, and placing the power in the patient's hands is a wonderful company mission!

Cons

-Managment in the department is extremely political -Communication is highly passive-aggressive. Highly. -Competitive attitude is rampant and at unhealthy levels, affecting teamwork, adversely -Very unorganized, often flying at the seat of thier pants during audits

1.0
Mar 20, 2016

Customer Service Dept. Poorly Ran

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people. Product is making a diference

Cons

Read some of the other reviews from the customer service dept. and they are absolutely true. They are under appreciated and micromanaged to the point where the work environment feels toxic from lack of freedom. You are constantly being pushed to go above and beyond for the patient, but punished when actually doing so because it does not favor high 'numbers'.

1.0
Mar 20, 2016
Recommend
CEO approval
Business Outlook

Pros

The people are awesome. Co-workers exert so much energy to help others live a better life. Product is innovative and industry leading. It changes people’s lives!

Cons

Can’t speak for other departments but Technical Support is a disaster. The mgmt running the department is terrible. Their inability to lead has caused for a hostile work environment. And they wonder why people call in sick all the time? Are they serious? Their incompetence in learning the product and procedures has caused a great deal of confusion and added stress among the representatives on the frontline. The job is stressful as it is dealing with people’s lives and having to ensure documentation is spot on. Their ineptitude to lead along with their failure to communicate effectively has caused for representatives to lose faith in leadership. And don’t even get me started on the favoritism and political, bullying tactics (that’s about all they can do well). It is the worst I have seen. There is no light at the end of the tunnel as long as the current mgmt continues to lead. I feel like I’m jumping from a moving train before it derails.

Viewing 1408 - 1410 of 1,462 Reviews

Glassdoor has 1,663 Dexcom reviews submitted anonymously by Dexcom employees. Read employee reviews and ratings on Glassdoor to decide if Dexcom is right for you.