Dexcom reviews

3.6

61% would recommend to a friend

(1,464 total reviews)
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Kevin Sayer

79% approve of CEO

62% positive business outlook

Dexcom has an employee rating of 3.6 out of 5 stars, based on 1,464 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dexcom employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Feb 5, 2017

Inside Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Employees to work with you will find some great friends at this company

Cons

Direct supervisors are worried more about their career than helping their team succeed or grow. Goals are set too high making it difficult to make any commission.Lots of turnover in the Sales Department.

5.0
Feb 3, 2017

Great Company with Great People!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The employees of Dexcom are very passionate about the product and saving lives of patients with Type 1 diabetes. The culture at Dexcom is wonderful and everyone works hard.

Cons

Dexcom is a fast pace environment and we grown as a company very fast in the last few years. There were some growing pains but that has greatly improved in the last year.

2.0
Feb 1, 2017
Recommend
CEO approval
Business Outlook

Pros

If you're looking for a way to get into the Medical Sales industry, it's a great way to get started. It's a company that will offer you sales training, but more importantly, it educates you on the lives of Diabetics, and it gives you the chance to offer patients a potentially life saving device. Outside of the Customer Operations department, people tend to enjoy their job. It's a young, constantly changing company, that has achieved a real presence in the diabetes world. This company is growing, and with their low-retention, there's always a seat to fill here.

Cons

If you want to work in their sales department, prepare yourself for a high stress environment, where goals are often unattainable, and there's a history of inconsistencies with its policies and procedures. The company is attempting to do something it's never achieved, be profitable. However, Dexcom has no problems lowering your income, or relocating to a different state, to do so. The compensation plan is a very communism-based plan. Everyone has different goals, yet if they're met, everyone gets paid out the same amount. The compensation plan changes often, each time making it more difficult for you to make the same amount of money you used to. Supervisors and upper management are a constant source of frustration. They play favorites often, and have no problems with the fact that everyone is aware of it. There's a manager who is the source of a recent lawsuit, but rather than be reprimanded, they're being promoted. The supervisors are just messengers, and some of them have barely been here 1 year. Some of the software you need to use to do your job properly, has failed to function, for months. The attendance policy is very standard, but it doesn't appear to apply to everyone. Supervisors are very inconsistent across the floor. One is never at their desk, the other tries to get their reps to focus on just the number of outbound calls, another is desperately trying to get their reps to like them by letting them get away with things other reps on the floor can't get away with, another is doing everything they can to get promoted and have no qualms stabbing you in the back or tattle-telling on fellow supervisors to appear "better". These are the types of people you report to, making work here even more miserable. It's been like this for a very long time. Upper management doesn't appear to have an issue with it, and therfore the supervisors feel invincible, and the bad business practices continue. They're accustomed to people constantly quitting, and value each new and existing employee less. Everyone is replaceable apparently.

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Dexcom Response
9y
Thank you for your detailed review on working at Dexcom, and for raising your concerns.I appreciate that you still have a positive outlook for the company despite your frustrations with your time at Dexcom. I will share this review with the Inside Sales and HR leadership.
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