Dexcom reviews

3.6

61% would recommend to a friend

(1,464 total reviews)
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Kevin Sayer

79% approve of CEO

62% positive business outlook

Dexcom has an employee rating of 3.6 out of 5 stars, based on 1,464 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dexcom employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Mar 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Unique Product. They did just get approved by FDA to replace a meter.

Cons

Poor training at HQ, she has no idea what she is doing. Upper management is clueless at times. One product to sell which is very scary, especially if it goes into recall. G5 gets interfered with when using your iPhone with other Bluetooth products. A lot ofinsurnaces wont pay for it becuase its very expensive

3.0
Mar 7, 2017

operator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

i like the planing and operator system

Cons

it's was a good company but need to change the lead, after that every thing is going good

1.0
Mar 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Great device that improves the quality of life for patients. There are some great people that work for the company.

Cons

Senior mgmt is clueless when it comes to field sales. They are more concerned about metrics that do not matter. Never seen a company that has so many inside managers trying to justify their existence within the company. This company is a joke to work for and they screwed up what was working just fine before they introduced IMS data that has clearly handicapped the business and our ability to do our jobs.

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Dexcom Response
9y
We appreciate this feedback and have taken it seriously. We are proud of our products and we do have a great team of people who have made us the fastest growing company in our industry segment for many years. We have a constant flow of new products, new FDA applications and new clinical studies to drive even greater sales. We are sorry that you have this impression of our management and metrics, and hopefully this will change as you continue to work with both – we have a very talented sales force, and we have an equally talented group of leaders who care deeply about our sales force. Each field sales team member has an assigned territory and manages sales and relationships with health care providers and clinics in their territory. Our space has become increasingly competitive, and we constantly search for new tools and methods to assist our field sales force in being more effective. Our use of IMS data has helped us focus our sales efforts, while giving appropriate credit for such sales, and over time should enable our sales team to achieve greater sales more efficiently. We will continue to improve our use of data and market research and find additional ways to help our sales team, and we welcome specific feedback on ideas you and all of our sales team may have. However, increasing competition and regulation will drive us to continuously revise our selling process, and successful sales team members embrace and lead our change efforts.
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