Pros
As a whole....i'm not sure there is. Departmental wise is good, if you work in an area that takes care of you. Thankfully i am there and am able to do my work without being micromanaged. I can take time off as I need to and I actually enjoy coming to work each day
Cons
Politics, just as with any company, dictate too many business decisions. Whereas 5-10 yrs ago you could provide an idea and it would be run with. Now it seems almost as if your idea is immediately shot down and you are told 'that's now what we want to do with the company' - tools to do our job are lacking. Tools are developed that tend to benefit one department over another...while I/T is beginning to grasp these tools and standarize acrosst the company, there are still many tools that prevent us from being able to do our job correctly and fully being able to provide the positive customer experience that we yearn for. The layoff cloud still hangs around and you never know if the next day is your last day.