Pros
Dell is a great company to work for. The benefits are fantastic. Between vacation time, floating holidays, and personal business absence allowance, Dell thinks about work/life balance. It is also great to work in a large company that creates things in front of you. We are always being trained on the latest developments. Sometimes the training feels hurried, but it is clear that the effort is being made. In addition, Dell gives me an MSDN account at Microsoft for free, so all of Microsoft's products are available to me for free. Dell rewards my interest with free certifications as well. If I want to learn, Dell helps me do so with tuition feedback and continuing education through various offers. After all, the smarter I become, the more valued I am to Dell. It is nice to see that they recognize that.
Cons
Dell tracks everything and has metrics to maintain. It bothers me to have to punch a code into my phone if I want to go to the bathroom. Fr the most part, the tracking system is so automated that you don't notice it, unless you stray outside of the approved plans. Then, you hear about it. Dell tracks every aspect of my time management. And when we are looking at a minute here and there (or even seconds, in some cases) and having to answer emails to explain, it feels a little claustrophobic. In addition, some of the Dell internal tools are very frustrating. Finally, unless I want to become a coach, an L2, or a teacher, there is not much room for advancement. But Dell does have an internal job board. I find that most techs in my position get bored at about the 2 year mark. Perhaps it is becomes the job gets routine. But it was very exciting at first.