Crystal Group reviews

3.7

65% would recommend to a friend

(103 total reviews)

Tony Shields

78% approve of CEO

54% positive business outlook

Crystal Group has an employee rating of 3.7 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crystal Group employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios personales al consumidor industry (3.6 stars).

Reviews by job title

103 reviews
5.0
Nov 22, 2018
Recommend
CEO approval
Business Outlook

Pros

The large majority of the time people are flexible and take you into consideration rather than just being counted as a number which can happen all to often in larger businesses. I have personally had the opportunity to change roles in the business and drive my own development which is great and again have not had this chance in previous roles. The company isn't perfect but I couldn't tell you a company that is but the management team inclusive of myself are always trying to make things better. The recent addition of the table tennis table has been great and all the sales team seem to enjoy the 'Free Food Fridays' that we have. The company meeting have always got the best of intentions and the messages are always clear and to the point. The right amount of reward and recognition is included in this and the bottle of fizz that you receive is always greatly received (makes a great gift for someone else if you're feeling cheap) The atmosphere that we have on the sales floor is great and we have a group of people that compliment that, I would hope that we have the right balance between work and play. Looking after the new campaigns means I have a better view than most in terms of future proofing the company and I am feeling confident on the direction we are going in. People should feel encouraged that we are driving in new directions to ensure the brilliant future of the company.

Cons

At times we have been guilty of setting goals that are unachievable or allowing them to die by not continuously promoting them. However, it is important to learn from those mistakes and move forward and this is something that we always aspire to do. If you are someone that doesn't like accountability and wants to coast then you need to seek happiness elsewhere. I personally don't want those people in this business as they get in my way from developing my agents and helping the business secure the future it wants. The business is trying to get better at developing managers and aspiring managers but this is the biggest development area in my eyes as different things start and never seems to finish. However, this is again an area that they are trying to get better at so that shows intent which is important. The pros far out way the cons but the cons are mostly driven by the people and can be easily changed, the business needs commitment and drive and if you cant offer this then we are not from you.

avatar
Crystal Group Response
7y
Hi - you make some great points and observations. I think we will always be an ambitious business that sets ambitious goals - these are the ones that force new thinking and innovation, sometimes. Some great feedback which I'm sure we can incorporate. Thanks Tony, CEO
4.0
Nov 22, 2018

Team Leader

Recommend
CEO approval
Business Outlook

Pros

Progression was never rushed and I was only placed in my role once I had developed the necessary skills required. The teams are very diverse with huge amounts of energy and loads of ideas .

Cons

people are very easily swayed by other peoples opinions with the deadline approaching

avatar
Crystal Group Response
7y
Hi - Thanks for the review It looks like you are making great progress. Congratulations... There will be a lot of change this year and so it's important we continue to communicate and listen. Thanks Tony, CEO
5.0
Nov 5, 2018

Cannot Fault It

Recommend
CEO approval
Business Outlook

Pros

Great flexible working hours Fantastic commission structure Understanding staff and management Great atmosphere Family feeling

Cons

PPI Stigma Occasional Saturday Shift

avatar
Crystal Group Response
7y
Thankyou. Great to read. The "stigma" is driven by bank PR machines. Clients who we help are always thankful of the work that we do... Thanks Tony, CEO
Viewing 76 - 78 of 103 Reviews

Glassdoor has 112 Crystal Group reviews submitted anonymously by Crystal Group employees. Read employee reviews and ratings on Glassdoor to decide if Crystal Group is right for you.