Crocs reviews

3.5

52% would recommend to a friend

(1,126 total reviews)

Andrew Rees

49% approve of CEO

49% positive business outlook

Crocs has an employee rating of 3.5 out of 5 stars, based on 1,126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crocs employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
1.0
May 30, 2016

Director

Recommend
CEO approval
Business Outlook

Pros

Free shoes. Real life lessons in how NOT to lead and manage a company. If you are interested in watching a company implode because of egos and personal agendas, this is the perfect place for you.

Cons

Extremely poor leadership who do not lead by example. They fill all key posts with their cronies either from Reebok or Tommy Hilfiger, with many lacking the necessary qualifications and experience. Case in point - Asia Region Management Team is staffed mainly by Brits with limited knowledge of how to lead in Asia. No interest in collaboration, understanding on the ground challenges or doing the right thing. Only interested in protecting their expatriate lifestyles and flying business class everywhere. Even worse, they paid themselves a special bonus when nobody else got a bonus because of millions of dollars in bad debt write offs. Would rather spend money on limousine transfers and fancy hotel suites than on employee development. Very short term view and no strategy whatsoever. People who are strong performers (based on hard KPIs and business results) are fired for no reason. In short, the people at the top have no idea how to lead and manage, but way too arrogant to admit it!

1.0
Feb 23, 2018
Recommend
CEO approval
Business Outlook

Pros

I don't think there are any

Cons

I should share a story with everyone. I was offered an offer by this company. I signed and sent back the offer letter. They had acknowledged it. A week, after that, the company withdrew the offer saying it was a 'mistake' and miscommunication among their HR. They won't refuse to compensate. Furthermore the HR staff at the company were very rude and did not understand the meaning when I told them they had breached the contract. I wouldn't recommend anyone to work with such an employer who throws their employees under the bus and makes lots of mistakes. A very sloppy and unprofessional attitude just like the ugly design of their clogs. I wouldn't recommend anyone to apply here too, considering how unethical they are. Furthermore bad customer service, poor reviews etc. Not only do you not treat employees well, but also your customers.

1.0
Jun 2, 2015
Recommend
CEO approval
Business Outlook

Pros

I had a very small, very tight knit staff. We had to be to get through the days there. 50% discount is generous, if you actually want to buy crocs.

Cons

Upper management is deplorable. Turnover rate is extremely high. Very little helpful communication provided to stores. Unprofessionalism ran rampant in my district. Our district manager would repeatedly call out people by name on weekly conference calls and discuss everything that they did wrong that week. He talked down to myself and the store manager and never offered any positive feedback, despite the fact that we constantly made goal and brought our store back to life after the horrible staff that was there before us. Hours were cut back as much as possible. We were generally running on 2 employees a day, one opening and one closing with no overlap in between. This means no meal or bathroom breaks since we couldn't leave the floor unattended, but we would still be clocked out for our state mandated breaks even though we couldn't take them. The bonus program started off generous, but was then modified to make it nearly impossible to reach the level needed to obtain a payout. Raises were given once yearly after a terrible review process. I was reviewed by my store manager, received a nearly flawless grade, and then was awarded a 4 cent hourly raise by corporate. On top of the corporate culture being so negative, the customers that came into our store were the grumpiest bunch I've ever met. Nothing was good enough for them. We would try our best to help them, but when we're not sent full size runs of shoes and when shoes made in different countries all fit differently, there wasn't that much that we could do. To make matters worse, the customers could then fill out a survey on the bottom of our receipts and since the employees couldn't make shoes appear out of thin air, we'd get terrible ratings for things that were out of our control. Shipments were inconsistent and incomplete. I'd often receive shoes without pairs or just one shoe of a certain style. How am I supposed to display one shoe on the floor to sell? I could go on really. This was honestly the most unprofessional and uncoordinated company I've ever worked for and it made me flee the retail world and never want to look back.

Viewing 10 - 12 of 1,126 Reviews

Glassdoor has 1,357 Crocs reviews submitted anonymously by Crocs employees. Read employee reviews and ratings on Glassdoor to decide if Crocs is right for you.