In 5 years of management with Crocs, I received one raise- despite our store revenue more than doubling- I was told part of the consideration in the raise amount was "time employed with company". The raise was less than fifty cents. They claim to be competitive, but every store in my mall paid a minimum of $2/hr more for the same position. Some as much as $5 more.
The amount of paperwork and tracking required is equivalent to about 3 solid work days. I spent more time in the office tracking % of charm and crocs butter sales for every associate than I did on the sales floor.
Upper management has no idea how to manage. I saw 4 DMs in my district over 5 years. Most of them were inconsistent, unavailable, and generally didn't care anything about their stores except that numbers were hit. The majority of store managers who left, left because of impossible DMs.
My store was incredibly high volume and they insisted on keeping us in one of the smallest suits in our mall. In the summer we averaged 80-100 boxes a day with no where to put them except the sales floor. The back room was so full we consistently had avalanches that injured employees. Even AFTER we got an offsite storage unit. A storage unit they initially refused to give us, despite a customer injury from boxes stacked on the sales floor.
In 2015 they discontinued the employee bonus program and in 2018 joined with Kudos. Kudos isn't a bad program, but instead of accruing points towards earning an appliance or handbag, cash I could have used on bills sure would have been nice. Especially with their low wages.
There was very very little redeeming about this employer. I stayed for the insurance and mostly decent hours. As soon as I stared indicating I was looking for other employment, my manager was told to "push her out". They have no interest in retaining top talent. And as I was being pursued but three other companies, I happily left that incredibly toxic environment.
