Crocs Sales Associate/Shift Lead reviews

2.5

50% would recommend to a friend

(4 total reviews)

Andrew Rees

Not enough data to show CEO approval

Reviews by job title

4 reviews
4.0
Oct 7, 2024

Great place

Recommend
CEO approval
Business Outlook

Pros

Place always smelt good Understanding manager Friendly employees

Cons

There were absolutely no cons

1.0
Apr 11, 2024

Stay Away

Recommend
CEO approval
Business Outlook

Pros

Employee discounts and free shoes are about the only good thing.

Cons

Management is discriminatory, disrespectful, not supportive, and childish. They will ignore and isolate you all shift and then claim they were "observing" you. They will not have your back even after asking questions to make sure you are following policy. Crocs claims that coaching is important but their managers don't know how to do it. They reduced hours, wouldn't allow me to have a specific day off, but allowed it for other team leads. They allowed some employees to break dress code but wrote me up for changing out of (before my shift started) something I didn't realize broke the dress code. Every manager was late and not spoken to, but me being on time didnt mean anything either. Management made many assumptions and lies, but made them fact on my review to make me look bad (ie knowing a customer because she happened to be a teacher and we had a conversation?). They say they are all about customers (greeting, getting name, shoe size, etc.) but when taking care of customers you get in trouble? Double standards were everywhere. Don't bother.

3.0
Nov 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Retail store culture was fantastic, very easy place to work. Laid back attitude, but people enjoyed their work and what they were doing.

Cons

Lack of leadership from management to the point where the associates ran the store. Lack of communication throughout the team and from management.

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