Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Courtyard. This rating has been stable over the past 12 months.

How satisfied are employees working at Courtyard?

54% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great people to work with and decent peace" ((in 52 reviews)); "Great staff and they take care of their employees" ((in 50 reviews)); "Overtime and coworkers can be great" ((in 44 reviews)); "Good work environment and caring from the managers" ((in 19 reviews)); "Great managers to help with problems" ((in 19 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"Poor management and scheduling problems" ((in 113 reviews)); "The pay was low especially for the multiple roles that a single employee had to play." ((in 83 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 39 reviews)); "Less salary I could get and barely heard above 1" ((in 33 reviews)); "No work life balance" ((in 11 reviews))

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Courtyard

Part of Marriott International

Courtyard reviews

Compare reviews

3.5

54% would recommend to a friend

(1,338 total reviews)

Arne M. Sorenson

57% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Compensation and benefits

3.1

Career opportunities

Courtyard has an employee rating of 3.5 out of 5 stars, based on 1,338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Aug 8, 2023

Good workplace

Gsa - guest service agent

Recommend

CEO approval

Business Outlook

Pros

Team work Good Job satisfied Working environment Opportunity to learn

Cons

Worklifebalance Less salary Earning Place of accomodation best but far H

4.0

Jul 20, 2023

Great Place To Learn

Front desk supervisor

Recommend

CEO approval

Business Outlook

Pros

This was a great place to get into the hospitality field. As it is part of Marriott it is a globally known name.

Cons

Pay and benefits were not particularly great, hopefully they continue to improve. But moving to a full service hotel, especially in a larger city, and using this experience to springboard into that should help.

1.0

Jul 5, 2023

Horrible management and work environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The only good thing about working here is that you meet some hard-working, nice employees. Management and the whole work environment are nice for the first 1-2 months, but after that, they will use and backstab you. You'll start to see their true colors and how they run this business poorly that even many guests don't want to come back.

Cons

Management is rarely in the office; they don't respond right away or never. It's all about favoritism; the management and their family as employees have done many shady things while running this business hotel. It's a franchise hotel; the family will always do whatever they want, and if they don't like you, they're going to backstab you until you quit. I've seen many former employees come and go; even the newly hired employees never came back after the first day. Staff are underpay compare to some hotels.

Viewing 22 - 24 of 1,338 Reviews

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Jobs at Courtyard