Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Courtyard. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Courtyard?

56% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great people to work with and decent peace" ((in 54 reviews)); "Great staff and they take care of their employees" ((in 53 reviews)); "Overtime and coworkers can be great" ((in 44 reviews)); "Fun work environment" ((in 21 reviews)); "Great managers to help with problems" ((in 21 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"The pay was low especially for the multiple roles that a single employee had to play." ((in 87 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 37 reviews)); "Less salary I could get and barely heard above 1" ((in 34 reviews)); "Scheduling not always fair, favoritism is shown to some and given an excuse for the behavior which a lot of the team sees and comments on." ((in 11 reviews)); "Upper management was a complete circus" ((in 9 reviews))

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Courtyard

Part of Marriott International

Courtyard reviews

3.6

56% would recommend to a friend

(1,340 total reviews)

Arne M. Sorenson

62% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Courtyard has an employee rating of 3.6 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

May 20, 2024

GM is not nice

Night auditor/front desk agent

Recommend

CEO approval

Business Outlook

Pros

Great hours, great staff, clean

Cons

Only person on shift daily

3.0

May 19, 2024

Easy during winters hard during summers

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Good discounts at hotels Paid time off

Cons

Overworked at times No breaks

5.0

May 18, 2024

Great place to work!

Guest services representative

Recommend

CEO approval

Business Outlook

Pros

It was really the best for some reasons. These reasons made it really fun. I can't quite remember the exact pros of the job because it was a while ago. I don't really feel comfortable sharing anything about places that I have worked at more recently. Unfortunately, I am forced to do this by this website so here we are.

Cons

There were some parts that weren't as good but I pretty much covered everything in the pros

Viewing 232 - 234 of 1,340 Reviews

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Jobs at Courtyard

Housekeeper Room Attendant