Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Courtyard. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Courtyard?

56% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great people to work with and decent peace" ((in 54 reviews)); "Great staff and they take care of their employees" ((in 53 reviews)); "Overtime and coworkers can be great" ((in 44 reviews)); "Fun work environment" ((in 21 reviews)); "Great managers to help with problems" ((in 21 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"The pay was low especially for the multiple roles that a single employee had to play." ((in 87 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 37 reviews)); "Less salary I could get and barely heard above 1" ((in 34 reviews)); "Scheduling not always fair, favoritism is shown to some and given an excuse for the behavior which a lot of the team sees and comments on." ((in 11 reviews)); "Upper management was a complete circus" ((in 9 reviews))

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Courtyard

Part of Marriott International

Courtyard reviews

3.6

56% would recommend to a friend

(1,340 total reviews)

Arne M. Sorenson

62% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Courtyard has an employee rating of 3.6 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jun 4, 2024

Not a corporation

Guest service representative

Recommend

CEO approval

Business Outlook

Pros

There are absolutely NO pros.

Cons

Management will bully the staff. Promises or raises and promotions, that will not be honored. Unsafe working environment.

5.0

Jun 4, 2024

Best place to work in hospitality

Night receptionist

Recommend

CEO approval

Business Outlook

Pros

work environment Interaction Service based work appreciation

Cons

racist sometimes but other than that nothing

4.0

Jun 3, 2024

Perfect Job for college

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Easy Plenty of opportunities for growth

Cons

Standing all time Can be difficult with guest

Viewing 223 - 225 of 1,340 Reviews

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Jobs at Courtyard

Housekeeper Room Attendant