Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Courtyard. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Courtyard?

56% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great people to work with and decent peace" ((in 56 reviews)); "Great Staff and forward thinking owners" ((in 52 reviews)); "Overtime and coworkers can be great" ((in 41 reviews)); "Great managers to help with problems" ((in 22 reviews)); "Fun work environment" ((in 20 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"Poor management and scheduling problems" ((in 113 reviews)); "The pay was low especially for the multiple roles that a single employee had to play." ((in 86 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 39 reviews)); "Less salary I could get and barely heard above 1" ((in 33 reviews)); "Pay rate, Work weekends, overnight shifts needed to cover, favoritism" ((in 12 reviews))

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Courtyard

Part of Marriott International

Courtyard reviews

3.6

56% would recommend to a friend

(1,340 total reviews)

Arne M. Sorenson

62% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Courtyard has an employee rating of 3.6 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Aug 8, 2024

Enjoyed my time there.

Night auditor

Recommend

CEO approval

Business Outlook

Pros

Great management. Excellent guests. Easy and relaxing job.

Cons

I really don’t have any cons to list.

1.0

Aug 7, 2024

Poor Management. No Support. No Growth.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The discount is the only pro

Cons

Poor management that holds no one accountable. They only care about things that directly affect guests and the guest reviews. Nothing is ever fixed, we still have equipment that has been broken for 4 years. The a/c never works in the kitchen so it's a dangerous work environment. The air vents and guest rooms are full of black mold, but they just put wallpaper over it. Management is only worried about their bonuses at the end of the year. Managers drink on the job and can never be found when help is needed for service. Managers deflect when issues are brought to their attention. Employees do whatever they want with no consequence. They make employees do the job of 3 people but don't pay what they deserve. Schedules are either posted last minute or not at all. Employees steal whatever they want.

3.0

Jul 31, 2024

Sales Manager

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Work Life Balance is important here

Cons

Income not so great at Courtyard

Viewing 193 - 195 of 1,340 Reviews

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Jobs at Courtyard

Housekeeper Room Attendant