Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Courtyard. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Courtyard?

56% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great people to work with and decent peace" ((in 54 reviews)); "Great staff and they take care of their employees" ((in 52 reviews)); "Overtime and coworkers can be great" ((in 43 reviews)); "The hours are flexible and they work with you." ((in 36 reviews)); "Fun work environment" ((in 20 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"Poor management and scheduling problems" ((in 116 reviews)); "The pay was low especially for the multiple roles that a single employee had to play." ((in 84 reviews)); "Less salary I could get and barely heard above 1" ((in 34 reviews)); "Upper management pushed a very cut throat and toxic work environment with little to no training." ((in 16 reviews)); "Pay rate, Work weekends, overnight shifts needed to cover, favoritism" ((in 13 reviews))

Courtyard reviews

3.6

56% would recommend to a friend

(1,340 total reviews)

Arne M. Sorenson

62% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Courtyard has an employee rating of 3.6 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews

3.0

Feb 13, 2025

Low pay and bad hours

Front desk

Recommend

CEO approval

Business Outlook

Pros

Good discounts on hotel rooms if you travel - if the hotel makes it mark on reviews you can get a decent bonus. Room for advancement .

Cons

Going to have some pretty inconsistent shifts - lots of nights , weekend and holidays. The computer system isn’t the best and could do a better job training you. At night your left alone so if it gets busy or something doesn’t go right you have to fend for yourself. Not sure if pay has gone up but for $13 an hour working those kinda hours / shifts wasn’t worth it

4.0

Feb 13, 2025

Great hotel with a good company

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Great staff, wonderful guests, good location, fair pay

Cons

hard to find a life work balance, constantly shifting hours, constant changes in upper management

4.0

Feb 10, 2025

Chill job

Hotel houseman

Recommend

CEO approval

Business Outlook

Pros

Really chill, just clean around on your time

Cons

Some parts of the year you have a lot do, but still manageable

Viewing 145 - 147 of 1,340 Reviews

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Jobs at Courtyard

Front Desk Agent l Weekdays 7:00 AM - 3:00 PM | Part Time l Courtyard, Denver Park Meadows

Front Desk Agent/Guest Services Agent - Courtyard Downtown Akron **Mixed AM, PM and Mid Shifts - Weekends Required**

Courtyard

Courtyard reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Low pay and bad hours

Great hotel with a good company

Chill job

Top companies for "Compensation and Benefits" near you

Jobs at Courtyard