Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Courtyard. This rating has been stable over the past 12 months.

How satisfied are employees working at Courtyard?

54% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great people to work with and decent peace" ((in 55 reviews)); "Great Staff and forward thinking owners" ((in 54 reviews)); "Overtime and coworkers can be great" ((in 37 reviews)); "Great managers to help with problems" ((in 22 reviews)); "Great work environment and never bored" ((in 19 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"The pay was low especially for the multiple roles that a single employee had to play." ((in 85 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 38 reviews)); "Less salary I could get and barely heard above 1" ((in 34 reviews)); "They overwork you they underpay you and if you don't move fast enough they talk down to you like you're an idiot they play favoritism among their housekeepers if management likes you they'll give you an easy day if they don't they'll give you the worst rooms and then get mad at you for taking too long to clean them." ((in 12 reviews)); "No work life balance" ((in 10 reviews))

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Courtyard

Part of Marriott International

Courtyard reviews

Compare reviews

3.5

54% would recommend to a friend

(1,340 total reviews)

Arne M. Sorenson

57% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Compensation and benefits

3.1

Career opportunities

Courtyard has an employee rating of 3.5 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Dec 26, 2018

Keep Looking

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Really can't think of anything

Cons

Angry Manager and hostile work environment

4.0

Dec 17, 2018

Great Company

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Leading Brand in the Hotel industry

Cons

Reward Member expectations and neediness upon arrival

5.0

Dec 7, 2018

Front Desk Associate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great loyal customers that love to chat!

Cons

Hours can be taxing if you are working nights.

Viewing 1285 - 1287 of 1,340 Reviews

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Jobs at Courtyard