Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Courtyard. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Courtyard?

56% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great people to work with and decent peace" ((in 57 reviews)); "Great Staff and forward thinking owners" ((in 53 reviews)); "Overtime and coworkers can be great" ((in 37 reviews)); "Good work environment and caring from the managers" ((in 20 reviews)); "Great managers to help with problems" ((in 20 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"Poor management and scheduling problems" ((in 114 reviews)); "The pay was low especially for the multiple roles that a single employee had to play." ((in 84 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 36 reviews)); "Less salary I could get and barely heard above 1" ((in 35 reviews)); "Pay rate, Work weekends, overnight shifts needed to cover, favoritism" ((in 13 reviews))

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Courtyard

Part of Marriott International

Courtyard reviews

3.6

56% would recommend to a friend

(1,340 total reviews)

Arne M. Sorenson

62% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Courtyard has an employee rating of 3.6 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jan 4, 2025

good

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

great place to work and gain customer service experience.

Cons

there are no downsides for me.

3.0

Jan 2, 2025

No work life balance

Management

Recommend

CEO approval

Business Outlook

Pros

Part of the company perks, Travel lodging employee benefits

Cons

low pay, lack of employee appreciation. Zero work life balance, long hours

3.0

Dec 27, 2024

Bistro

Bistro attendant

Recommend

CEO approval

Business Outlook

Pros

Easy, especially when all the tools are available for use.

Cons

When you don’t have what you need to serve guests it gets frustrating which happens often.

Viewing 124 - 126 of 1,340 Reviews

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Jobs at Courtyard