Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Courtyard. This rating has been stable over the past 12 months.

How satisfied are employees working at Courtyard?

54% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great people to work with and decent peace" ((in 54 reviews)); "Great Staff and forward thinking owners" ((in 51 reviews)); "Overtime and coworkers can be great" ((in 42 reviews)); "Good work environment and caring from the managers" ((in 23 reviews)); "Great managers to help with problems" ((in 21 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"The pay was low especially for the multiple roles that a single employee had to play." ((in 85 reviews)); "Less salary I could get and barely heard above 1" ((in 35 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 35 reviews)); "Pay rate, Work weekends, overnight shifts needed to cover, favoritism" ((in 12 reviews)); "poor communication" ((in 9 reviews))

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Courtyard

Part of Marriott International

Courtyard reviews

3.5

54% would recommend to a friend

(1,340 total reviews)

Arne M. Sorenson

60% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

Courtyard has an employee rating of 3.5 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jun 18, 2019

The pay is trash for the things you deal with

Guest service representative

Recommend

CEO approval

Business Outlook

Pros

The job is incredibly easy. The main basis of it is to be able to check-in and check-out guests without any hassle. The training system they authorize to teach us is very helpful and we get discounts on Marriott hotels

Cons

The job is ALWAYS understaffed and there seems to be no support. You have to be able to answer the phone, check a guest in or check a guest out, and deal with other guests' problems ALL AT THE SAME TIME. You will get berated from time to time and yelled at, but the manager will just be in their office not noticing a thing. The job does not have a consistent schedule so say goodbye to your work/life balance.

3.0

Jun 17, 2019

Low pay

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Free dry cleaning and can be fun

Cons

You have many Responsibilities that aren't in the job description very low pay. Long hours

3.0

Jun 16, 2019

Good place if you love being micromanaged

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some time off occasionally

Cons

micromanaging and entitled higher ups

Viewing 1225 - 1227 of 1,340 Reviews

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Jobs at Courtyard

Housekeeping-Room Attendant