Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Courtyard. This rating has been stable over the past 12 months.

How satisfied are employees working at Courtyard?

54% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great Staff and forward thinking owners" ((in 54 reviews)); "Great people to work with and decent peace" ((in 51 reviews)); "Overtime and coworkers can be great" ((in 38 reviews)); "Great work environment and never bored" ((in 22 reviews)); "Great managers to help with problems" ((in 21 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"The pay was low especially for the multiple roles that a single employee had to play." ((in 91 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 41 reviews)); "Less salary I could get and barely heard above 1" ((in 34 reviews)); "Pay rate, Work weekends, overnight shifts needed to cover, favoritism" ((in 12 reviews)); "Upper management was a complete circus" ((in 8 reviews))

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Courtyard

Part of Marriott International

Courtyard reviews

3.5

54% would recommend to a friend

(1,340 total reviews)

Arne M. Sorenson

60% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

Courtyard has an employee rating of 3.5 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Aug 4, 2019

Dont do it.

Room attendant

Recommend

CEO approval

Business Outlook

Pros

Occasionally get some decent tips and meet some nice people.

Cons

Pay was incomparable to the work you actually do. Hostile work enviroment. Not given proper safety gear to handle bio-hazardous materials/waste. Lacking in communication. Training was a joke. (Did computer training for positions completely unrelated to mine. I am not bilingual and was thrown into training for cleaning rooms with someone who couldnt speak english. They didnt make proper time to train me properly so I had stumbled through my job figuring it out BY MY SELF. When I would ask for help they would responsed in a demeaning manner). I could go on and on but these are the main ones. This could all just be the location and the department I was in but either way I dont reccommend anyone chancing it.

5.0

Jul 31, 2019

Work

Bistro supervisor

Recommend

CEO approval

Business Outlook

Pros

The brand speck for itself. Great company and they treat there employees fantastic

Cons

Nothing wrong with the brand

2.0

Jul 29, 2019

Not a good place to work

Engineer

Recommend

CEO approval

Business Outlook

Pros

God place to work team work is great at this company

Cons

The management is to unprofessional, cannot make proper decisions

Viewing 1210 - 1212 of 1,340 Reviews

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Jobs at Courtyard

Housekeeping-Room Attendant