Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Courtyard. This rating has been stable over the past 12 months.

How satisfied are employees working at Courtyard?

54% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great people to work with and decent peace" ((in 55 reviews)); "Great Staff and forward thinking owners" ((in 54 reviews)); "Overtime and coworkers can be great" ((in 41 reviews)); "Fun work environment" ((in 21 reviews)); "Great managers to help with problems" ((in 20 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"Poor management and scheduling problems" ((in 116 reviews)); "The pay was low especially for the multiple roles that a single employee had to play." ((in 89 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 36 reviews)); "Less salary I could get and barely heard above 1" ((in 33 reviews)); "Pay rate, Work weekends, overnight shifts needed to cover, favoritism" ((in 14 reviews))

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Courtyard

Part of Marriott International

Courtyard reviews

3.5

54% would recommend to a friend

(1,340 total reviews)

Arne M. Sorenson

60% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

Courtyard has an employee rating of 3.5 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Aug 29, 2019

Work life balance

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Opportunity to grow within company, benefits, PTO and associate discounts

Cons

Little pay, Must work 50+ hours, no work life balance

4.0

Aug 27, 2019

They must be doing something right!

Bistro lead

Recommend

CEO approval

Business Outlook

Pros

I've been here going on 4 years now and I have to say, my associates and management team do a lot for each other. We value guest and employee feedback and appreciation comments to ensure better service between ourselves and our guests. My boss handles work requests very well, almost having never been denied a request, he ensures all his employees get the time off they deserve and ask for as long as labor permits .

Cons

Guests can act rather entitled and are uneducated in terms of all that we actually do and try to have done for the guest and their experience at the hotel. Some things can be out of our control either as an individual or as a department and guests can tend to overlook that.

5.0

Aug 27, 2019

Great Company Environment

Director of sales and marketing

Recommend

CEO approval

Business Outlook

Pros

friendly coworkers good work ethic employee perks

Cons

lack of communication can be impersonal when speaking with corporate

Viewing 1195 - 1197 of 1,340 Reviews

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Jobs at Courtyard

Housekeeping-Room Attendant