Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Courtyard. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Courtyard?

56% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great Staff and forward thinking owners" ((in 54 reviews)); "Great people to work with and decent peace" ((in 51 reviews)); "Overtime and coworkers can be great" ((in 39 reviews)); "Great managers to help with problems" ((in 21 reviews)); "Good work environment and caring from the managers" ((in 20 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"Poor management and scheduling problems" ((in 112 reviews)); "The pay was low especially for the multiple roles that a single employee had to play." ((in 91 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 41 reviews)); "Less salary I could get and barely heard above 1" ((in 33 reviews)); "They overwork you they underpay you and if you don't move fast enough they talk down to you like you're an idiot they play favoritism among their housekeepers if management likes you they'll give you an easy day if they don't they'll give you the worst rooms and then get mad at you for taking too long to clean them." ((in 13 reviews))

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Courtyard

Part of Marriott International

Courtyard reviews

3.6

56% would recommend to a friend

(1,340 total reviews)

Arne M. Sorenson

62% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Courtyard has an employee rating of 3.6 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jan 20, 2020

Love Marriott

Consulting senior manager

Recommend

CEO approval

Business Outlook

Pros

Best hotel brands in the industry

Cons

project implementation but better the rest

1.0

Jan 15, 2020

hfdlfood

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Explore Rate Discount is great!

Cons

Everything, everything, daily, constantly, blah!

1.0

Jan 15, 2020

Not good.

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

The only pro would be you get good discount with hotel rooms worldwide.

Cons

- pay is not good - you are not allowed to sit in the lunch room for your unpaid break. If it gets busy you have to leave your lunch and come out. -management isn’t very understanding, if you call in sick they will straight up say you are lying.

Viewing 1150 - 1152 of 1,340 Reviews

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Jobs at Courtyard

Housekeeper Room Attendant