Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Courtyard. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Courtyard?

56% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great people to work with and decent peace" ((in 56 reviews)); "Great Staff and forward thinking owners" ((in 52 reviews)); "Overtime and coworkers can be great" ((in 41 reviews)); "The hours are flexible and they work with you." ((in 37 reviews)); "Fun work environment" ((in 21 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"Poor management and scheduling problems" ((in 120 reviews)); "The pay was low especially for the multiple roles that a single employee had to play." ((in 89 reviews)); "Less salary I could get and barely heard above 1" ((in 34 reviews)); "They overwork you they underpay you and if you don't move fast enough they talk down to you like you're an idiot they play favoritism among their housekeepers if management likes you they'll give you an easy day if they don't they'll give you the worst rooms and then get mad at you for taking too long to clean them." ((in 15 reviews)); "Poor communication" ((in 8 reviews))

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Courtyard

Part of Marriott International

Courtyard reviews

3.6

56% would recommend to a friend

(1,340 total reviews)

Arne M. Sorenson

62% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Courtyard has an employee rating of 3.6 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jan 24, 2025

Great Benefits

Guest service agent

Recommend

CEO approval

Business Outlook

Pros

Great benefits and discounts there

Cons

Turnover, pay, hours, management, growth

4.0

Jan 23, 2025

Not Bad

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

-Coworkers were great -Lots of food to eat on your lunch -Guests were never too difficult -Lots of downtime on slow days if you went to school

Cons

-Lack of benefits -Management could’ve been better but overall ok

5.0

Jan 20, 2025

Great group

Food and beverage supervisor

Recommend

CEO approval

Business Outlook

Pros

Great group of people. Good atmosphere and people.

Cons

No leniency on running the place as is a franchise

Viewing 112 - 114 of 1,340 Reviews

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Jobs at Courtyard