Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Courtyard. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Courtyard?

56% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great people to work with and decent peace" ((in 52 reviews)); "Great Staff and forward thinking owners" ((in 50 reviews)); "Overtime and coworkers can be great" ((in 39 reviews)); "Great managers to help with problems" ((in 23 reviews)); "Fun work environment" ((in 18 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"Poor management and scheduling problems" ((in 118 reviews)); "The pay was low especially for the multiple roles that a single employee had to play." ((in 91 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 38 reviews)); "Less salary I could get and barely heard above 1" ((in 35 reviews)); "Scheduling not always fair, favoritism is shown to some and given an excuse for the behavior which a lot of the team sees and comments on." ((in 12 reviews))

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Courtyard

Part of Marriott International

Courtyard reviews

3.6

56% would recommend to a friend

(1,340 total reviews)

Arne M. Sorenson

62% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Courtyard has an employee rating of 3.6 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Feb 28, 2020

Meh

Cashier/barista

Recommend

CEO approval

Business Outlook

Pros

The tips and my coworkers is what kept me coming back.

Cons

Terrible management, a boss who didn't care.

4.0

Feb 26, 2020

I'm sure other locations are better

Morning barista

Recommend

CEO approval

Business Outlook

Pros

Hotel discount for sure, and the know-how is pretty well done

Cons

they just don't pay enough

4.0

Feb 24, 2020

Great place to get started

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Working here gave me the kickstart to understanding the Triangle Business Community and I learned a lot about customer service

Cons

Like all hospitality jobs, it's long hours and a constant rotation of people

Viewing 1135 - 1137 of 1,340 Reviews

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Jobs at Courtyard

Front Desk Agent l Weekdays 7:00 AM - 3:00 PM | Part Time l Courtyard, Denver Park Meadows

Front Desk Agent/Guest Services Agent - Courtyard Downtown Akron **Mixed AM, PM and Mid Shifts - Weekends Required**