Courtyard reviews

3.6

56% would recommend to a friend

(1,340 total reviews)
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Arne M. Sorenson

62% approve of CEO

44% positive business outlook

Courtyard has an employee rating of 3.6 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Jan 14, 2021

Decent

Recommend
CEO approval
Business Outlook

Pros

Breaks pay time off off

Cons

Called in no time for lofe

1.0
Jan 13, 2021
Recommend
CEO approval
Business Outlook

Pros

The Marriott name looks good on your resume. An ethnically diverse workforce, but not tolerant towards international staff.

Cons

The particular hotel I worked at was a nightmare. Training was non-existent, and since they use one of the most complicated PMS systems around this is a must have! The front office manager kept a spreadsheet of every staff member and any mistake we made, so instead of bringing it up as it happened to help us improve, it belittled us and made us nervous for any conversation with him. Every member of staff was heavily over worked and very much under paid, which created a stressful and argumentative environment that guests picked up on and mirrored also. I don't think there was a single day we left less than an hour after we were supposed to. Mistakes are not allowed in this hotel, but they won't tell you what the mistakes are until two weeks down the line when your spreadsheet has built up a little bit (of course I am talking about non-obvious or non-intuitive things). I was so glad there was a 30 day leaving period, and got out of there on day 29 after being offered another job. No regrets leaving, only regret is joining in the first place.

5.0
Jan 12, 2021
Recommend
CEO approval
Business Outlook

Pros

flexible schedule, great employees, hands-on work

Cons

stand for long periods of time

Viewing 1006 - 1008 of 1,340 Reviews

Glassdoor has 1,475 Courtyard reviews submitted anonymously by Courtyard employees. Read employee reviews and ratings on Glassdoor to decide if Courtyard is right for you.