Courtyard reviews

3.5

54% would recommend to a friend

(1,338 total reviews)
avatar

Arne M. Sorenson

57% approve of CEO

41% positive business outlook

Courtyard has an employee rating of 3.5 out of 5 stars, based on 1,338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jun 4, 2024
Recommend
CEO approval
Business Outlook

Pros

There are absolutely NO pros.

Cons

Management will bully the staff. Promises or raises and promotions, that will not be honored. Unsafe working environment.

4.0
May 22, 2024
Recommend
CEO approval
Business Outlook

Pros

1. Flexible Schedules: Many waiter, server, and bartender positions offer flexible hours, making it easier to balance work with other commitments. 2. Social Interaction: These roles involve constant interaction with customers and colleagues, which can be enjoyable for people who like social environments. 3. Tips: In addition to a base wage, tips can significantly increase overall earnings, especially in busy or upscale establishments. 4. Skill Development: You can develop valuable skills such as multitasking, customer service, communication, and problem-solving. 5. Networking Opportunities: Working in hospitality can lead to connections with a diverse range of people, which can be beneficial for future career opportunities. 6. Fast-Paced Environment: For those who thrive in dynamic and energetic settings, this type of work can be very stimulating and rewarding. 7. Immediate Earnings: Unlike jobs that pay monthly or bi-weekly, tips provide immediate, daily income.

Cons

1. Physically Demanding: The job often requires long hours on your feet, carrying heavy trays, and moving quickly, which can be physically exhausting. 2. Unpredictable Income: Earnings can fluctuate greatly depending on the time of year, location, and customer generosity. 3. Stressful Situations: High-pressure environments, especially during peak times, can be stressful and challenging to manage. 4. Inconsistent Hours: Schedules can vary week to week, making it difficult to plan personal activities or maintain a steady routine. 5. Customer Interaction Challenges: Dealing with difficult or rude customers can be emotionally draining and requires strong conflict resolution skills. 6. Limited Benefits: Many waiter, server, and bartender positions do not offer comprehensive benefits like health insurance or retirement plans. 7. Work-Life Balance: Evening, weekend, and holiday shifts are common, which can interfere with personal and family time.

Viewing 7 - 9 of 1,338 Reviews

Glassdoor has 1,472 Courtyard reviews submitted anonymously by Courtyard employees. Read employee reviews and ratings on Glassdoor to decide if Courtyard is right for you.