Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Courtyard. This rating has been stable over the past 12 months.

How satisfied are employees working at Courtyard?

54% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great people to work with and decent peace" ((in 55 reviews)); "Great Staff and forward thinking owners" ((in 54 reviews)); "Overtime and coworkers can be great" ((in 37 reviews)); "Great managers to help with problems" ((in 22 reviews)); "Great work environment and never bored" ((in 19 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"The pay was low especially for the multiple roles that a single employee had to play." ((in 85 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 38 reviews)); "Less salary I could get and barely heard above 1" ((in 34 reviews)); "They overwork you they underpay you and if you don't move fast enough they talk down to you like you're an idiot they play favoritism among their housekeepers if management likes you they'll give you an easy day if they don't they'll give you the worst rooms and then get mad at you for taking too long to clean them." ((in 12 reviews)); "No work life balance" ((in 10 reviews))

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Courtyard

Part of Marriott International

Courtyard reviews

Compare reviews

3.5

54% would recommend to a friend

(1,340 total reviews)

Arne M. Sorenson

60% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

Courtyard has an employee rating of 3.5 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jun 16, 2025

Great

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Great part time college job

Cons

Night shift schedule can be tough

1.0

Jun 1, 2025

Scumbags

Bartender

Recommend

CEO approval

Business Outlook

Pros

None. Free food. Nice co-workers

Cons

The GM, a blonde lady who was a nightmare.

3.0

May 29, 2025

I was fired for no reason

Front office rooms controller

Recommend

CEO approval

Business Outlook

Pros

You get to have great co-workers and you get to communicate with all departments and learn how to work as a team. You get to guest from all around the world come for different events.

Cons

Favoritism and micromanagement from the new office manager.

Viewing 58 - 60 of 1,340 Reviews

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Jobs at Courtyard