Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Courtyard. This rating has been stable over the past 12 months.

How satisfied are employees working at Courtyard?

54% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Good people to work with" ((in 54 reviews)); "Great staff and they take care of their employees" ((in 53 reviews)); "Overtime and coworkers can be great" ((in 41 reviews)); "Great managers to help with problems" ((in 24 reviews)); "Good work environment and caring from the managers" ((in 21 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"The pay was low especially for the multiple roles that a single employee had to play." ((in 85 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 37 reviews)); "Less salary I could get and barely heard above 1" ((in 33 reviews)); "Pay rate, Work weekends, overnight shifts needed to cover, favoritism" ((in 12 reviews)); "No work life balance" ((in 10 reviews))

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Courtyard

Part of Marriott International

Courtyard reviews

3.5

54% would recommend to a friend

(1,339 total reviews)

Arne M. Sorenson

57% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Compensation and benefits

3.1

Career opportunities

Courtyard has an employee rating of 3.5 out of 5 stars, based on 1,339 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Apr 24, 2026

great job

Guest service agent

Recommend

CEO approval

Business Outlook

Pros

frequent interactions, networking, manageable, discounts, learn and grow

Cons

Dealing with difficult or distressed guests

3.0

Apr 20, 2026

Pros and cons of working there

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

There were some good things

Cons

There were some bad things

2.0

Apr 19, 2026

Lovely guests, but management creates a hostile environment

Guest service representative

Recommend

CEO approval

Business Outlook

Pros

The guests were always lovely, and made the job fulfilling.

Cons

Management was awful, no support from them. Favoritism, enabling one person something but not the other. No structure; expectations and rules change by the day. Upper management turns a blind eye to misconduct and abuse of all forms. No loyalty from the company to its employees. Wage theft, illegal time clock adjustments, sexual harrassment from superiors, hostile work environment, all condoned by upper management.

Viewing 49 - 51 of 1,339 Reviews

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Jobs at Courtyard