Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Courtyard. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Courtyard?

56% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great Staff and forward thinking owners" ((in 54 reviews)); "Great people to work with and decent peace" ((in 51 reviews)); "Overtime and coworkers can be great" ((in 42 reviews)); "Fun work environment" ((in 20 reviews)); "Great managers to help with problems" ((in 19 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"The pay was low especially for the multiple roles that a single employee had to play." ((in 89 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 39 reviews)); "Less salary I could get and barely heard above 1" ((in 32 reviews)); "Pay rate, Work weekends, overnight shifts needed to cover, favoritism" ((in 12 reviews)); "No work life balance" ((in 10 reviews))

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Courtyard

Part of Marriott International

Courtyard reviews

3.6

56% would recommend to a friend

(1,340 total reviews)

Arne M. Sorenson

62% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Courtyard has an employee rating of 3.6 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews

3.0

Apr 27, 2023

Working for Courtyard

Room attendant

Recommend

CEO approval

Business Outlook

Pros

The Benefits/discounts for hotels and rentals etc. was very helpful/useful.

Cons

Lack of communication between management and staff . Unreasonable performance expectations for employees. No time for a lunch break , have to work straight through to be able to finish work on time .

5.0

Apr 27, 2023

Courtyard

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Learning opportunities Growth opportunities International company

Cons

High turnover for lower level employees

3.0

Apr 26, 2023

Overall Okay

Sales coordinator

Recommend

CEO approval

Business Outlook

Pros

Flexible and very understanding staff

Cons

The work is very independent

Viewing 442 - 444 of 1,340 Reviews

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Jobs at Courtyard

Hotel Front Desk Agent

Hotel Laundry Attendant