Courtyard reviews

3.6

56% would recommend to a friend

(1,340 total reviews)
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Arne M. Sorenson

62% approve of CEO

44% positive business outlook

Courtyard has an employee rating of 3.6 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jul 5, 2023

Horrible management and work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only good thing about working here is that you meet some hard-working, nice employees. Management and the whole work environment are nice for the first 1-2 months, but after that, they will use and backstab you. You'll start to see their true colors and how they run this business poorly that even many guests don't want to come back.

Cons

Management is rarely in the office; they don't respond right away or never. It's all about favoritism; the management and their family as employees have done many shady things while running this business hotel. It's a franchise hotel; the family will always do whatever they want, and if they don't like you, they're going to backstab you until you quit. I've seen many former employees come and go; even the newly hired employees never came back after the first day. Staff are underpay compare to some hotels.

Viewing 406 - 408 of 1,340 Reviews

Glassdoor has 1,475 Courtyard reviews submitted anonymously by Courtyard employees. Read employee reviews and ratings on Glassdoor to decide if Courtyard is right for you.