Courtyard reviews

3.6

56% would recommend to a friend

(1,340 total reviews)
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Arne M. Sorenson

62% approve of CEO

44% positive business outlook

Courtyard has an employee rating of 3.6 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Nov 26, 2023

Okay

Recommend
CEO approval
Business Outlook

Pros

The Front Desk Manager when I worked there was great and the pay was decent. I liked working independently at night and missed 90% of the drama going on during the day

Cons

The management running the hotel was a hot mess and the day shift always had some high school level drama going on. I'm not sure if they fixed it since I left, but the front doors were broken so they could be pushed open easily without a key. Management also had a hard time holding onto a night time houseman so I would have to leave the desk multiple times at night to run towel or whatever to guests. They also had no security onsite so I would be on property alone with the local homeless people trying to break into the lobby. And there was a door to the meeting rooms in the basement that didn't lock from the outside so homeless people would enter through that way and would sleep down there when it got cold out. It wasn't a daily problem but still an issue since they would get quite angry and confrontational when asked to leave.

3.0
Nov 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexable hours Paid training Paid time off

Cons

Little work life balance Limited raises

Viewing 322 - 324 of 1,340 Reviews

Glassdoor has 1,474 Courtyard reviews submitted anonymously by Courtyard employees. Read employee reviews and ratings on Glassdoor to decide if Courtyard is right for you.