Corpay reviews

2.9

41% would recommend to a friend

(1,184 total reviews)
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Ron Clarke

45% approve of CEO

47% positive business outlook

Corpay has an employee rating of 2.9 out of 5 stars, based on 1,184 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Corpay employee rating is 22% below average for employers within the Finanzas industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Jul 31, 2024
Recommend
CEO approval
Business Outlook

Pros

a paycheck- overtime is optional so due to lack of staffing you can take it

Cons

the managers do not have the skills or knowledge to assist their employees on the team- they pass the buck but never resolve the issues- yet! they will expect you to get a good customer survey- customers call with complaints on things customer service cannot fix- website down, billing issues (fees added to their account by the company as that is how they make their money) fraud claims that sit in the fraud queue for months holding u the customer's money

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Corpay Response
1y
Thank you for sharing your candid feedback about your experience as a Customer Service Representative at Corpay. We appreciate your dedication over the past 5-7 years and are concerned to hear about the challenges you've faced. It is disheartening to learn that you feel management lacks the necessary skills and knowledge to support the team effectively. Your experience with unresolved issues, particularly those that impact customer satisfaction, is troubling, and we understand how this can be frustrating for both you and the customers. Your feedback about the need for management to hold themselves to the same standards they expect from their employees is essential. We are committed to ensuring that all team members, including management, are well-equipped with the knowledge and skills to support the team and resolve issues efficiently. Additionally, we take your comments about belittling and harassment seriously and will review our management practices to ensure a respectful and supportive work environment. We value your contributions and honest feedback, which will help us make the necessary improvements to support our employees and enhance the customer experience. Thank you again for your input and your continued service to Corpay.
3.0
Jul 24, 2024

Big corporate

Recommend
CEO approval
Business Outlook

Pros

Big international company known around the world

Cons

The financoval department is lead by people who do not understand what they are doing and mostly only promoting themselves. The systems are old, no proper proceses are set up..

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Corpay Response
1y
Thank you for taking the time to provide your feedback. We are glad you appreciate Corpay's global presence and reputation as a big international company. We regret to learn about your concerns regarding the leadership within the financial department and the outdated systems and processes. Effective leadership and up-to-date systems are crucial for the success of our operations. Your feedback highlights essential areas where we need to improve, and we will be addressing these issues to ensure our financial department is led by knowledgeable professionals and supported by modern systems and processes. We value the insights you have shared from your two years with us and will use them to make necessary improvements. Thank you for your contributions during your time at Corpay.
5.0
Jul 24, 2024

Good

Recommend
CEO approval
Business Outlook

Pros

Great comm structure for those who are self motivated

Cons

None really it's all down to your own effort

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Corpay Response
1y
Thank you for sharing your positive experience at Corpay. We are delighted you find the commission structure rewarding and appreciate the opportunities it provides for self-motivated individuals. Your feedback is a testament to the supportive environment we strive to create, where employees can thrive based on their efforts. We are pleased to know that you have been a part of our team for six years, a testament to your loyalty, and we value your continued dedication and hard work. Thank you for your contributions and for being integral to Corpay's success.
Viewing 232 - 234 of 1,184 Reviews

Glassdoor has 1,275 Corpay reviews submitted anonymously by Corpay employees. Read employee reviews and ratings on Glassdoor to decide if Corpay is right for you.