- The company specifically the IT side of it believes that it's adopting cutting-edge technologies and working agile when in-fact they have just renamed waterfall development and while stuff may be new to Fleetcor these have been adopted throughout the industry for many years and in other circles seen as depreciated.
- There is a toxic blame culture throughout the company, if something doesn't go exactly to plan e.g deadlines change, requirements were not fully defined. Then someone must be blamed and disciplined for this.
- Many employees throughout the IT department seem to have tenure at the company, meaning they get away with doing the bare minimum work and see it as an attack when people join the company and deliver projects ahead of schedule.
- Toxic employees will pretend conversations and agreements never happened unless it's followed up with an email break down of the conversation.
- The HR department is defined by precedent and are unable to take personal circumstances into account, even when making exceptions to the rule makes sense from a business perspective.
- Senior leadership wants to modernize things but don't actually have the will or the know to do so. Due to the toxic culture of the company, people do not stay around long enough to make a meaningful impact.
- Management is regularly telling whole teams they are no good and will be getting the sack if unrealistic improvements aren't made.
- The company fails to provide staff with the equipment they need to complete their duties leaving them to either work below their velocity or use their own device.
