Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1151) , Customer Service Representative (CSR) (278) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Customer Experience Associate (118) , Analyst (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Not many pros but ability to work from home is great." ((in 646 reviews)); "The pay was good and the trainer was the best." ((in 500 reviews)); "Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 451 reviews)); "The people are great and I would very much like to work with many of them again." ((in 345 reviews)); "Conduent offers good benefits and they are good at managing work" ((in 293 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 651 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 414 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 233 reviews)); "Most managers are just horrible managers" ((in 196 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 139 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

What are the top reviewed Conduent locations?

Córdoba , Puerto Rico , Ushuaia

Conduent reviews

3.0

43% would recommend to a friend

(10,215 total reviews)

Harsha V. Agadi

36% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Conduent has an employee rating of 3.0 out of 5 stars, based on 10,215 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

10K reviews

2.0

Sep 27, 2017

Not a place I look forward to going to everyday

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

I'm not happy or satisfied with this employer at all. I don't recommend them to anyone. Don't even desire to advance in this company.

Cons

No support and very stressful low moral. Training is deceitful nothing like it is on production floor. No body there likes their job or so it seems

1.0

Sep 19, 2017

DO NOT WORK HERE!!!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are no Pros when it comes to this company just Shady Shady Shady!!!

Cons

They represent every form of the word Con. Didn't pay me for my last week of work.

1.0

Sep 14, 2017

My experience at Conduent-Lacey (formerly Xerox) has not been an ideal employment experience.

Inbound call center representative

Recommend

CEO approval

Business Outlook

Pros

They are desperate to hire people, so you'll get the job. The training is thorough. You're only bullied by customers for either an 8 hour or a 10 hour shift, unless they have their mandatory overtime in place... Then it may be more. The other employees there aren't too bad. There is no physical labor needed. They hired a General Manager that has a degree in law, so they probably won't have anymore lawsuits anytime soon.

Cons

Computers have technical issues multiple times a day. They "suggest" you power cycle your computer on YOUR BREAK time since they give you 15 minutes and are only "required" to give you 10 minutes. They do a lot of shady things, but if you call them out on it they'll have an excuse as to why and that it was a misunderstanding. Pay is not "competitive", as they like to say. You start a dollar above minimum wage (currently) and cap out at $14 an hour. Whereas other call centers in the area start much higher... And if you bring THAT up they'll tell ya to go ahead and leave, they won't even consider raising the wage cap for the agents. They stated they are contracted instead of a direct call center, so we will always get a lower wage than the other call centers around.

Viewing 277 - 279 of 10,215 Reviews

Jobs at Conduent

Remote - Customer Service Representative

Remote - Customer Service Representative

Medicaid Claims Data Entry Associate

Remote Retirement Benefits Representative

Conduent

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Not a place I look forward to going to everyday

DO NOT WORK HERE!!!!

My experience at Conduent-Lacey (formerly Xerox) has not been an ideal employment experience.

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