Conduent reviews

3.0

43% would recommend to a friend

(10,199 total reviews)
avatar

Harsha V. Agadi

30% approve of CEO

35% positive business outlook

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,199 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

10K reviews
1.0
Jun 25, 2017

Unethical Pay System

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a job, at least for now.

Cons

Xerox/ACS used a neat little accounting trick called the "skills differential" that Conduent has apparently decided to keep. Here's how it works: The local site needs an employee with a certain skill set, but the corporation won't hire that candidate at a pay rate commensurate with those skills. Or, the company places a hiring freeze on all positions that are not revenue generating. This forces local management to hire the candidate under a revenue generating title, even though they will never perform those duties. (Here's the first hint that it's unethical -- the position title is a lie.) Let's say the site needs a web developer, for example. Somebody with a great skill set could fetch a nice salary, but instead gets hired in a production position for $10.00/per hour. Knowing that you can't get a web developer for that money, management gives him a "skills bump" of let's say 90%. He's now making $19/hr, right? Not so fast, Kemosabe. Yeah, he's making $19/hr when he's at work. But, if he's forced to take a mandatory holiday or sick time, he only gets paid his $10/hr. What about taking a vacation with his accrued PTO? Only if he can afford to lose over 45% of his pay when he does it. Do our executives lose 45% of their pay when they take a day off? Somehow I doubt that very seriously. But wait, it gets better. This web developer is in a critical position and has to work LOTS of overtime. At time and a half, you'd think he's making $28.50/hr for every hour of overtime, wouldn't you? Not so fast, Kemosabe. His overtime is ONLY paid on his base rate so HE ACTUALLY TAKES A PAY CUT from $19/hr to $15/hr when he works overtime!! Maybe this compensation method is legal, (I assume it is because it is common practice in Conduent), but there is no question it is as unethical as outright theft or fraud.

2.0
Mar 4, 2017

Conduent is the same old Xerox, just with a different name

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people I worked with are great. Opportunity to work from home. I can't say anything else good about the company.

Cons

No raises for years (while we were Xerox/HP); the company name and CEO have changed, but other than that, it's the same old thing. No budget to replace outdated equipment, no talk of raises now that it's a new company. 24 administrative staff, many of whom had been with the company for years, laid off in one day, with absolutely no warning. The new CEO apparently thinks he's God...has a "security" guy following him around everywhere he goes. Laid off staff and then hosted a 4-day meeting for senior leadership in Las Vegas. I have nothing good to say. False promises...things were supposed to get better after the split from Xerox, but they got off to a bad start right away. Benefits are awful. There is no work/life balance...it's expected that you will work around the clock if you have to in order to manage your ridiculous workload. People should get out while they can.

2.0
Feb 1, 2017

avoid working here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Location is excellent. Free parking.

Cons

Low pay and overtime is the norm. Lay-offs annually have been the norm. After Xerox split Conduent off in Jan. 2017, the stability of the organization is even more questionable. Benefits are just so-so. Insurance coverage not good.

Viewing 22 - 24 of 10,199 Reviews

Glassdoor has 11,503 Conduent reviews submitted anonymously by Conduent employees. Read employee reviews and ratings on Glassdoor to decide if Conduent is right for you.