Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1150) , Customer Service Representative (CSR) (275) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Analyst (117) , Customer Experience Associate (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 646 reviews)); "The pay was good and the trainer was the best." ((in 502 reviews)); "Flexible and good work life balance" ((in 444 reviews)); "The people are great and I would very much like to work with many of them again." ((in 350 reviews)); "Good work environment and people" ((in 172 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 655 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 405 reviews)); "No benefits until 1 year" ((in 281 reviews)); "No hands on because they had no training programs and the one we did have we rarely used." ((in 233 reviews)); "Managers do what they want and hire who they want." ((in 196 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

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Conduent

Conduent reviews

3.0

43% would recommend to a friend

(10,202 total reviews)

Harsha V. Agadi

29% approve of CEO

35% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,202 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

2.0

Dec 9, 2025

Don't expect a raise or promotion

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I have loved the people I work with.

Cons

I have been with the company for 6 years and I was a Team Lead on the fast track to supervisor when we lost the contract and I had to scramble to find another position within the company and the only thing I could find was a CSR role which was $4 less an hour than what I was making in my previous role. They were unwilling to work with me to keep my current salary. Also, they trained me to move up to Tier 2 then restructured leaving me with extra responsibilities and non-stop calls and no pay increase and they stripped my title from me as well.

1.0

Dec 9, 2025

Looking back, glad to have moved on...

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Worked with good team and other support staff. Most of us have since have moved on...

Cons

Terrible leadership with no real sense of direction. Always asking to find ways to "save" money. No pay raises or bonus for doing well.

4.0

Dec 9, 2025

Overall satisfied

Customer service representative (csr) remote

Recommend

CEO approval

Business Outlook

Pros

Good pay, great benefits, great management and support

Cons

No flexibility and time off requests

Viewing 187 - 189 of 10,202 Reviews

Jobs at Conduent

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