Conduent reviews

3.0

44% would recommend to a friend

(10,205 total reviews)
avatar

Harsha V. Agadi

33% approve of CEO

36% positive business outlook

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,205 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

10K reviews
2.0
Feb 24, 2018

Deceiving Hours...

Recommend
CEO approval
Business Outlook

Pros

Good people, decent pay, interesting job, when it's busy...

Cons

Hours are not what I applied for, mandatory overtime EVERY weekend - never have a day off, was not informed of mandatory overtime in my interview or when I started, company is changing contracted hours in a few months so shift pattern I applied for will no longer be available. Staff turn over is insane, people are dropping like flies. Shame because if the hours were as they were on the job listing it'd be the perfect Mon-Fri job for my schedule.

1.0
Feb 18, 2018

Sucked

Recommend
CEO approval
Business Outlook

Pros

*Paid training *The last 2 supervisors I had were very supportive and understanding. I had 2 emergencies and they were accommodating. *I was able to get a schedule change a little bit after training that better accommodated me. *Don’t have to leave your house, especially in the cold, because you work from home. *Unlimited overtime and I needed it at the time I worked there

Cons

*Call center jobs just suck in general. I mean, long hours on the phone dealing with ungrateful people. Dealing with complaints ALL day long is so draining. It took a toll on my mental health after a while. If you have no other skills, it’s good for you. But other than that, it’s something until you get something else. *No weekends off. Ever. *Work on holidays. Luckily my day off fell on a holiday so I got lucky. But while I was there I worked 2 holidays. Even though you’re from home, you feel trapped. *When your fellow co-workers don’t show up on weekends, it puts more work on the people that do. So you’re taking back to back calls like a robotic machine. It’s inhumane. *I’ll never work at another call center for as long as I live.

1.0
Jan 30, 2018

Systems Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As of current standing, there are no real pros with this company. Executive leadership appears to make near-sighted extreme decisions without considering long-term consequences. There IS a middle ground here, but the current CEO chose not to take it into consideration, thus directly affecting the lives of employees, despite declarations that the employees are actual integral to the well-being of the company.

Cons

No raises; unrealistic corporate mandated bell-curve ratings on annual performance reviews; corporate decisions seemingly made not by analysis, risk assessment, and what would support and drive core competencies, but on whims as though driven by commission. Division leaders unwilling to mediate with demanding decisions, thus causing an environment of stress and disintegrated work-life balance.

Viewing 106 - 108 of 10,205 Reviews

Glassdoor has 11,510 Conduent reviews submitted anonymously by Conduent employees. Read employee reviews and ratings on Glassdoor to decide if Conduent is right for you.