Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1150) , Customer Service Representative (CSR) (275) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Analyst (117) , Customer Experience Associate (117) , Technical Support (115) , Customer Service Associate (98) , Manager (93) , Call Center Representative (84) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 651 reviews)); "The pay was good and the trainer was the best." ((in 491 reviews)); "Flexible and good work life balance" ((in 441 reviews)); "The people are great and I would very much like to work with many of them again." ((in 344 reviews)); "Conduent offers good benefits and they are good at managing work" ((in 295 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 641 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 415 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 219 reviews)); "Managers do what they want and hire who they want." ((in 190 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 136 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

Conduent reviews

Compare reviews

3.0

43% would recommend to a friend

(10,198 total reviews)

Harsha V. Agadi

30% approve of CEO

35% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,198 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

4.0

Jan 26, 2017

Fantastic work culture in the UK

Contractor

Recommend

CEO approval

Business Outlook

Pros

Great perks surrounding core office hours (9 to 5); flexible working; family-friendly, pensions and employee benefits galore. This company really practices what it preaches, Nice offices and lovely people.

Cons

The nature of the large global beast that Conduent is means that the regional offices are strait- jacketed and unable to deliver the company's overall impressive capability on a local level in a more meaningful way.

1.0

Jan 25, 2017

Don't do it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A lot of positions to choose from

Cons

You will be overworked and fustrated

3.0

Jan 25, 2017

Xerox, aka Conduent, is a good employer but some teams could use some modernization.

Bilingual benefits administrator specialist

Recommend

CEO approval

Business Outlook

Pros

You knew exactly what was expected of you. Management provided feedback on a monthly basis that indicated what need to be worked on and what was meeting expectations. Conduent (aka Xerox) was very accommodating when it came to PTO and sick days, basically had a month off with the two combined. Team managers attempted to keep morale up by having celebrations during holidays.

Cons

When it came to PTO(vacation) if another team member was out then it was blacked out for everyone else. You had no control of when your shift was this was determined by management and could not be changed. Computer equipment was dated, took sometime to boot up and some was the cause of tardiness; clocking was hindered by long boot up times. Our team was a satellite call center to the client and the main center's management was responsible for providing essential information to better assist client's employees and sometimes was not provided in a timely manner which contributed to caller frustration. The main center also did not follow protocol for some customer requests and then when the satellite customer service rep was asked the same and could not comply it gave an appearance of incompetence.

Viewing 10174 - 10176 of 10,198 Reviews

Jobs at Conduent

Call Center Agent - Travel Benefits

Call Center Agent - Travel Benefits

Remote - Customer Service Representative

Conduent

Conduent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Fantastic work culture in the UK

Don't do it

Xerox, aka Conduent, is a good employer but some teams could use some modernization.

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