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Compass Group USA

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Compass Group USA reviews

3.4

61% would recommend to a friend

(2,071 total reviews)
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Palmer Brown

74% approve of CEO

52% positive business outlook

Compass Group USA has an employee rating of 3.4 out of 5 stars, based on 2,071 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass Group USA employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Sep 19, 2015

Better than some

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PTO of 20 days/year (certain levels)

Cons

No increased PTO days until you've been there for 10 yrs, 401k minimally matched, very little flexibility. Ridiculous deadlines that often unneccesary and you maybe counseled b/c of potentially missing a deadline after having been out sick for 4 days!

2.0
Sep 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Work Monday thru Friday, nice having weekends off. Lots of cross training, good for the resume.

Cons

Was full time, hours cut company wide apparently. Cross training is great but sometimes too many positions make it difficult to focus on one properly. Management needs training on diversity and how to speak with ALL employees. If we are 14 people in a unit and two are minorities-technically3-but one works extremely hard and does an outstanding job; the other two take their time, rarely assist rest of team and NEVER get yelled at or spoken to loudly or told to work harder and faster. The Hispanics walk slowly and drag their job out to work the whole day, while the rest of us are rushed and told to do mor and faster. Management won't speak negatively to them because they are minorities, all the while the Caucasians get yelled at, given more jobs to complete and told to work faster. Reverse discrimination is in full force here and it's sad. Job discriptions say must be able to read and write and understand English, but seems to be ok here that they can't. People are very tired of picking up the slack and getting yelled at. If we are such a diverse company, why are the whites treated so poorly and Hispanics treated so gently?? If someone can't do their job and more responsibility as we all do, why are they still employed?? If we complain, we get told that if it doesn't directly affect our job to mind our own business......very sad situation. It's as if the hispanics can't and won't be told to do more because of their ethnicity and equal rights and discrimination and all but it's not fair. If any other staff tried to milk their job and stretch out their responsibility to last their perspective work times we would be told not to, but not the hispanics. Massachusetts units need looking into, more management training in area of staff communication and how to spread the workload around and how to motivate the hispanics to work harder and faster like the rest of the staff. Also, when premeal discussion comes around and ends with "does anyone have any questions, comments or complaints"; and we know if we the caucasians speak up and do have a complaint, the while environment turns hostile and then told to discuss in private and that won't ever happen because if someone does complain management goes directly on defense mode and things aren't addressed. It's sad, very sad that someone cannot complain about a minority for fear of beeing seen as racist, but when someone cannot do their full job and more as assigned, they should by policy be spoken to, written up, retrained or fired. Please look into Massachusetts units, its just not right!! And where does it say in our handbook that the more money rate per hour you make the more responsibility you have?? There is no "I" in team but not everyone is treated the same on our team and it is definately a stressful work environment when two people do as they please while the rest of us multitask, it's not right and needs to be addressed!!!!!!!!!!

1.0
Sep 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Used to be a caring company that was great to work for and had good benefits.

Cons

New senior management group that no longer cares about those below them but rather care about making a name for themselves in order to be ready for the next advancement. Don't honor paid time off days or even holidays. For example, they set up conference calls on Christmas Eve. They expect people to work 24/7 and rarely, if ever, even say thank you for this extra time. New agenda doesn't make much sense in regards to the original company objective which is to feed kids good, nutritious meals that they are going to enjoy. They have created an environment of mistrust among middle and lower management - everyone is willing throw others under the bus in order to save themselves.

Viewing 1786 - 1788 of 2,071 Reviews

Glassdoor has 2,154 Compass Group USA reviews submitted anonymously by Compass Group USA employees. Read employee reviews and ratings on Glassdoor to decide if Compass Group USA is right for you.