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Compass Group USA

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Compass Group USA reviews

3.4

61% would recommend to a friend

(2,071 total reviews)
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Palmer Brown

74% approve of CEO

52% positive business outlook

Compass Group USA has an employee rating of 3.4 out of 5 stars, based on 2,071 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass Group USA employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Apr 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Hours are good to work and and benefits are decent.

Cons

Very racist place to work. Everyone in a top position is white but the school is diverse and the staff is mainly black. That is a serious red flag. The union there runs amuck because of poor management from the white higher ups who barely interact with staff. Seems everyone on a lower level management is black or all the black people left because there was no advancement for them. I’ve seen black people not get positions when they have more experience and better resumes than white counterparts. Yikes.

2.0
Apr 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, Managers and Supervisors were understanding, Pay was okay for a first timers job.

Cons

It didn't matter if you were working there for 4 years or 4 days, it seemed like nothing was fair to the employee. Constantly you'd be told to take on floors that we're much more difficult than your co-workers floors. Corporate is to blame, since initially we had 7 hosts to work with, but during the COVID pandemic, we were shrunk down to 6. It stayed that way since then. Making people who had rougher floors fall behind, and get late. We would be late and struggle if not for supervisor intervention, god bless their souls. God forbid you come on a day where there's only one other host and your supervisor only. 3 people, and sometimes over 170 people to feed. It doesn't take an Einstein to see how bad that is. While some managers did care about us, and we're always looking out for our best interest. It was all a facade, if they could, they'd force positions onto that aren't yours in order to cut costs. While the importance of costs and funds isn't lost on me. It starts to take a toll on workers, such as myself who worked for the company for over 4 years, constantly pulling favors, staying overtime sometimes upwards until 9pm at night. Furthermore the favoritism of certain employees was so thick, you can cut it with a knife. It's clear who managers and bosses prioritized as their "Golden Goose" meanwhile, they turn a blind eye to employees just trying to get by. The company's (Compass Group USA) motto of "Openness, Trust and Integrity" is anything but.

Viewing 418 - 420 of 2,071 Reviews

Glassdoor has 2,154 Compass Group USA reviews submitted anonymously by Compass Group USA employees. Read employee reviews and ratings on Glassdoor to decide if Compass Group USA is right for you.