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Compass Group USA

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Compass Group USA reviews

3.4

61% would recommend to a friend

(2,069 total reviews)
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Palmer Brown

74% approve of CEO

52% positive business outlook

Compass Group USA has an employee rating of 3.4 out of 5 stars, based on 2,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass Group USA employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Apr 12, 2013

Looks good on paper, but it never reaches down to the hourly level.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good place to learn to run a business by the numbers. They will teach you how to read an operating ledger. Flash reports will help you understand where the problems are in your business.

Cons

Food Buy Forced shipments of sub-par food to meet purchasing goals. I understand you need to make money but how many times can I run Raviolis in a month when you drop ship 20 cases of raviolis to me. Then to add insult to injury Upper management lets you know you are not meeting inventory turns and you will be dinged on your yearly review because of the higher Inventory Turns. So my 2.5% raise went to 2.0% increase this year. You seem to forget the region did not meet their Coke bottled beverage Goals so you dropped shipped me 100 cases of Coke Product, and by the way you will have to take about 35 cases of Pepsi because we did not meet that case goal for the region either. Thanks to the drop shipments I now have become the Bubba Blue of Raviolis, I can do raviolis 200 different ways. I would love to thank Compass Group for teaching me how to understand the operating ledger and Flash Reports. Unethical transfers and mystery cost centers. If you work in the Eurest world you live and breathe the Flash report and your operating ledger. You are only as good as your last statement. These are great tools and will help you understand what is going on in your business. It gets unethical when buried in your ledger are floaters being charged to your unit because the P&L accounts can’t afford to show the loss. Once I had a $400 dollar charge for Mulch show up on my ledger and when I asked my DM he got mad and I was told not to talk about it. Smallwares being purchased for one account and charged to another. Moving losses from P&L accounts to Subsidized accounts is unethical. Most upper management and controllers know what is going on. No one rocks the boat because everyone is making their numbers and happy they have a job.

4.0
Jan 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Monday through Friday work week, holidays off and other nice perks. If you are a natural leader they let you run the business your way. Lots of training available if you can schedule it.

Cons

Lower than average salary and no bonus at this account. Management is required to put in 10- 12 hour days, even with the less than stellar salary. This ain't no restaurant, the clientele is a captive audience and the smallest complaint can get elevated to the highest level. Sometimes support is lacking and new manager on boarding can be rough with a lack of training.

3.0
Jan 14, 2013
Recommend
CEO approval
Business Outlook

Pros

Good work to life balance. Culinary and management training tools. Most of the front and back of the house staff are well trained.

Cons

Upper management not very loyal to there middle manager's and Chef's. Advancement in the company.

Viewing 343 - 345 of 2,069 Reviews

Glassdoor has 2,152 Compass Group USA reviews submitted anonymously by Compass Group USA employees. Read employee reviews and ratings on Glassdoor to decide if Compass Group USA is right for you.