Coldwell Banker reviews

3.9

70% would recommend to a friend

(2,191 total reviews)
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Susan Yannaccone

74% approve of CEO

67% positive business outlook

Coldwell Banker has an employee rating of 3.9 out of 5 stars, based on 2,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coldwell Banker employee rating is in line with the average (within 1 standard deviation) for employers within the Bienes raíces industry (3.8 stars).

Reviews by job title

2K reviews
2.0
Sep 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Recognizable national brand with name recognition. A few experienced agents who are willing to share knowledge.

Cons

Excessive referral fees: Agents face referral deductions of 47–49% of their commission, which severely limits earning potential. Corporate deductions: A perpetual “corporate fee” of around 6% is taken from every commission check, in addition to the split. Unfavorable commission structures: Even if a higher split is negotiated, the sheer volume of additional fees quickly erodes income. Desk fees and penalties: Monthly desk fees are charged regardless of production which is normal but, late fees are added if you cannot pay on time—even during slow periods. Direct deposit information is unable to be deleted in the billing portion of profile and may cause agent to have bounced check fees. Work environment: The office atmosphere often feels cliquish, with favoritism shown to certain individuals. The setup lacks privacy (offices without doors, noisy environment), and professionalism is inconsistent. High turnover among new agents: Many new agents do not stay long due to unmet expectations and lack of support. Transaction support issues: Administrative staff have made repeated errors in transaction processing, which reflects poorly on agents and creates unnecessary client issues.

5.0
Sep 5, 2025
Recommend
CEO approval
Business Outlook

Pros

great managers and helpful mentors

Cons

expensive in terms of all brokerages but not in terms of the big ones

5.0
Aug 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Great commission splits and team environment

Cons

Leads are okay and splits could be better

Viewing 31 - 33 of 2,191 Reviews

Glassdoor has 2,820 Coldwell Banker reviews submitted anonymously by Coldwell Banker employees. Read employee reviews and ratings on Glassdoor to decide if Coldwell Banker is right for you.