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ClickSoftware

Part of Salesforce

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ClickSoftware reviews

3.9

73% would recommend to a friend

(310 total reviews)
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Mark Cattini

94% approve of CEO

66% positive business outlook

ClickSoftware has an employee rating of 3.9 out of 5 stars, based on 310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClickSoftware employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

310 reviews
3.0
Aug 11, 2015

Senior Director Finance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart people with whom I enjoyed working. Generally very direct and wanted employees to also be direct in communication.

Cons

Management was secretive and managed top down. Financial systems were antiquated and difficult to use.

4.0
Aug 4, 2015

Very Flexible management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Management is very flexible with work hours, working from home, and work life balance. Most do not micro manage, and as long as you prove valuable, grant many freedoms to make your own decisions. They also back you up in front of customers no matter what which is great. The product has a vast API which empowers you to get essentially any feature to work through customization (for better or worse).

Cons

Working with offshore groups in Israel is next to impossible. R&D is weak and reluctant to fix issues that countless customers complain about. They also have a defensive attitude problem which gets in the way of collaboration. Sales is like a roller coaster and sometimes we lack trust in upper management's vision for the company (because it seems to often flip flop)

1.0
Jun 23, 2015

ClickSoftware Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Technology industry Freedom Competitive salary - benefits aren't the best though

Cons

Lack of communication - not proactive with communication Lack of management skills No formal performance reviews or training Internal IT/Help Desk staff lacks knowledge and skills

Viewing 271 - 273 of 310 Reviews

Glassdoor has 326 ClickSoftware reviews submitted anonymously by ClickSoftware employees. Read employee reviews and ratings on Glassdoor to decide if ClickSoftware is right for you.