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ClickSoftware

Part of Salesforce

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ClickSoftware reviews

3.9

73% would recommend to a friend

(310 total reviews)
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Mark Cattini

94% approve of CEO

66% positive business outlook

ClickSoftware has an employee rating of 3.9 out of 5 stars, based on 310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClickSoftware employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

310 reviews
1.0
Aug 25, 2014

Disappointing

Recommend
CEO approval
Business Outlook

Pros

Many of the people outside of corporate are nice and friendly.

Cons

Silos of departments who appear to have no common goals/objectives. Highly political. Group think. Micro management from senior executives at quarterly business reviews. Chasing business that the company doesn't really want, cannot win and cannot turn into invoiced revenue. No documented processes.

2.0
Feb 8, 2018

Not as good as it used to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not sure there are pros now a days

Cons

Employees are a number in a big excel file

1.0
Oct 11, 2017

Going Downhill Fast!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pockets of talented people across services, product and support that remain from before the company was acquired by a private equity firm (Francisco Partners) and the company experienced significant 'involuntary' and 'voluntary' churn of staff.

Cons

Poor senior management across Sales, Professional Services, Support and Product with no FSM industry experience. Don't expect any support or reward for performing your job.

Viewing 16 - 18 of 310 Reviews

Glassdoor has 326 ClickSoftware reviews submitted anonymously by ClickSoftware employees. Read employee reviews and ratings on Glassdoor to decide if ClickSoftware is right for you.